Terms & Conditions WG96 – Platform Usage Rules Malaysia

WG96 is an online betting and entertainment platform that operates under the terms set out in this document. Acceptance of these terms occurs automatically when you:

• Registering a new account on the WG96 platform
• Log in to your existing account
• Making any deposit or financial transaction
• Using any game or service provided by WG96
• Claiming any bonus or promotion

These terms are supplementary to wg96's Privacy Policy and Responsible Gaming Policy, all of which are considered part of the overall agreement between you and wg96.

To access the full range of WG96 services, you are required to register a personal account. The registration requirements are as follows:

1. Minimum age: You must be at least 18 years of age at the time of registration. WG96 strictly prohibits the use of the platform by underage individuals.
2. One account per individual: Each individual is permitted to hold only one active account at WG96. Maintaining multiple accounts is a serious violation that may result in the closure of all associated accounts and forfeiture of winnings.
3. Accurate information: All information you provide during registration must be accurate, complete, and current. Providing false or misleading information is sufficient grounds for WG96 to close your account.
4. Password: You are solely responsible for keeping your account password secure. Do not share your password with anyone, including family members.
5. Identity verification: WG96 reserves the right to request identity verification at any time, including during the withdrawal process for amounts exceeding certain thresholds.

WG96 reserves the right to reject any registration application without providing a reason, at the platform's sole discretion.

WG96 accepts deposits via the following payment methods, all of which are local Malaysian options:

• Touch 'n Go eWallet
• GrabPay
• DuitNow (QR and transfer)
• FPX – Maybank2u, CIMB Clicks, and participating Malaysian banks
• Boost eWallet
• ShopeePay

The terms relating to deposits are as follows:

1. Minimum deposit amount: RM10 per transaction.
2. Account holder name: The payment method used for deposits must be registered under the same name as the WG96 account. Third-party deposits are not accepted.
3. Processing time: Deposits are typically credited within 5 minutes. If a delay exceeds 30 minutes, please contact the WG96 support team.
4. No hidden fees: WG96 does not charge any transaction fees on deposits. However, some payment providers may apply their own charges.

Withdrawals from your WG96 account are subject to the following conditions:

1. Minimum withdrawal amount: RM30 per withdrawal request.
2. Identity verification: For withdrawals exceeding RM1,000 within a 24-hour period, WG96 reserves the right to request identity verification documents before processing is approved.
3. Withdrawal method: Withdrawals must be made to the same payment method used for the deposit. This is a security measure to prevent fraud and money laundering.
4. Processing time: Withdrawals are processed within 30 minutes to 24 hours depending on the chosen method and time of request.
5. Rollover requirement: Any bonus that has been claimed but whose rollover requirements have not yet been met cannot be withdrawn until those requirements are fully satisfied.
6. Withdrawal restrictions: wg96 reserves the right to delay withdrawals for security review purposes or anti-money laundering compliance.

WG96 offers a range of bonuses and promotions for both new and existing members. All bonuses are subject to the following terms:

1. One claim per promotion: Each promotion may only be claimed once per account, device, or IP address. Attempts to claim the same bonus multiple times through multiple accounts will be treated as fraud.
2. Rollover requirement: Each bonus carries a rollover requirement that must be met before withdrawals are permitted. These requirements are clearly stated on each promotion page.
3. Validity period: Each bonus has a set validity period. Bonuses not used within this period will expire automatically.
4. Eligible games: Some bonuses are only applicable to specific game categories such as slots, Malaysia Super League Sports Betting, or e-sports. Check the promotion page for more details.
5. WG96's discretion: WG96 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice.

Abuse of the bonus system — including but not limited to the use of automated software, bonus arbitrage, or collusion across multiple accounts to unlawfully profit from promotions — will result in the cancellation of all bonuses and may lead to account closure.

All bets placed on the WG96 platform are subject to the following rules:

• Finality of results: Once a bet is confirmed by the WG96 system, it cannot be cancelled or modified except under specific circumstances explicitly stated by WG96.
• Technical errors: In the event of a technical disruption, system failure, or obvious and significant odds error, WG96 reserves the right to void the affected bets and refund the wagered amount to the players.
• Match results: Sports betting results for competitions such as the Malaysia Super League, EPL, BWF badminton, and others are based on official results declared by the respective sporting bodies.
• Maximum bet limit: WG96 sets maximum betting limits for each match and market. These limits may vary depending on the game type, league, and your VIP membership tier.
• Live betting (In-Play): Live betting is available for selected matches. WG96 reserves the right to suspend in-play markets at any time while a match is in progress.

The following activities are strictly prohibited on the WG96 platform and will result in immediate action against the account involved:

1. Fraud and forgery: Use of a false identity, forged documents, or misleading information during registration or the verification process.
2. Money laundering: Using the WG96 platform for money laundering or any financial activity that violates Malaysian law.
3. Multiple accounts: Opening more than one personal account to gain unfair advantages, including multiple bonus claims.
4. Automated software: Using bots, automated software, or any technical tools to gain an unfair advantage in games.
5. Hacking and cyber attacks: Any attempt to hack, disrupt, or manipulate the WG96 platform's systems.
6. Chargebacks: Filing a chargeback with a payment provider after using those funds for betting on WG96.

WG96 takes the privacy and personal data protection of all its users seriously. The following outlines how WG96 handles your personal data:

• Data collection: wg96 collects information you provide during registration and platform use, including your name, phone number, and transaction records.
• Data usage: Your data is used for platform operations, legal compliance, fraud prevention, and service improvement.
• Data protection: All data is securely stored using 256-bit SSL encryption and will not be shared with third parties without your consent, except where required by law.
• User rights: You have the right to request access to, correction of, or deletion of your personal data by contacting the WG96 team.

For full details on how WG96 handles your personal data, please refer to Privacy Policy in full.

WG96 is committed to promoting responsible gambling. We provide a range of tools and resources to help players maintain control over their betting activity:

• Deposit limit: You can set daily, weekly, or monthly deposit limits on your account to manage your spending.
• Betting limits: Players can set their own maximum betting limits to manage their risk.
• Cooling-off period: Option to take a mandatory break from the platform for 24 hours, one week, or one month.
• Self-exclusion: Members who wish to stop playing for an extended period may apply for self-exclusion, which will block access to their account.

If you or someone you know is struggling with problem gambling, please reach out to the WG96 support team or seek professional help. Remember, gambling should be a form of entertainment — not a source of stress or financial hardship.

WG96 provides the platform on an "as is" basis. To the extent permitted by applicable Malaysian law:

• WG96 shall not be liable for any indirect, incidental, or consequential losses arising from the use of the platform.
• Wg96 does not guarantee that the platform will operate without interruption, errors, or technical issues at all times, although we continually strive to minimise any service disruptions.
• In situations where a technical disruption affects betting outcomes, WG96 will take the course of action that is most fair to all parties involved.
• WG96 shall not be liable for any losses resulting from unauthorised access to a user's account caused by the user's own negligence.

Wg96 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. The amendment procedure is as follows:

• Notices of changes will be posted on the WG96 platform at least 7 days before the effective date.
• For significant amendments, WG96 will send a notification via email or an in-account message.
• Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms.
• The date of the most recent update will always be displayed at the top of this page for your reference.

We encourage all WG96 members to check this page regularly to stay informed of the latest terms governing your use of the platform.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or in connection with these terms shall be resolved through:

1. Direct negotiation: As a first step, both parties agree to attempt to resolve any dispute through direct negotiation within 30 days from the date the dispute arises.
2. Arbitration: If a resolution cannot be reached through negotiation, the dispute will be resolved through arbitration in accordance with the applicable rules.
3. Jurisdiction: Any legal proceedings relating to these terms shall be subject to the exclusive jurisdiction of the competent courts in Malaysia.